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Welcome to Relay North Dakota



 » 800.366.6888 or 711:TTY » 800.366.6889 or 711:Voice » 800.435.8590 or 711:Spanish
 » 877.366.8600 : VCO Direct » 900.230.5151 : 900 Services » 877.366.3709 : Speech To Speech
  » Sprint-Relay » CapTelTM

CapTelTM (Captioned Telephone)

Don't miss another word from friends and family again. CapTelTM provided by Sprint and developed by Ultratec, Inc. captures spoken text and displays it on your CapTelTM phone.

  • Hear and see what the other caller is saying within the text captions on the phone
  • Read the captions to see a few words you may not hear, or read the entire conversation
  • Your CapTelTM phone works like a regular voice phone too, so it's easy for everyone to use

Visit the CapTelTM page to discover more about the benefits of CapTelTM and how to subscribe to the new service.

CapTelTM Customer Support - Now Available 24 / 7

Beginning September 1, CapTelTM Customer Support is expanding its hours to be available by phone 24 hours a day, 7 days a week. This ensures that people who rely on the CapTelTM captioned telephone service have access to help whenever they need it - day or night.

“CapTelTM Customer Service is delighted to expand our service offerings to include all hours around the clock. The Customer Service team is dedicated and ready to assist our customers at the time that is most convenient for them,” explains Pamela Holmes, Director of CapTelTM Customer Service.

Telephone Customer Support help will be available 24/7 everyday except major holidays. As always, the CapTelTM Captioning Service itself is available 24/7 everyday including holidays. Help is just one touch away: CapTelTM users simply push the blue CUST SERV button on their CapTelTM 800 or CapTelTM 800i to be immediately connected with a helpful Customer Support representative.

Reaching CapTelTM Customer Service:

One-touch access: Press blue CUST SER button on CapTel 800, CapTel 800i
Phone: 1-888-269-7477 (V/TTY/CapTel)
Online Chat: www.CapTel.com/customer-service.php
Email: CapTel@CapTel.com
FAX: 1-608-204-6167
En Espanol: 1-866-670-9134

U.S. Mail:
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711

Relay North Dakota

Relay North Dakota is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. This service allows hearing callers to communicate with text-telephone (TTY) users and vice versa through specially trained Communication Assistants (CAs). Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained. Anyone wishing to use Relay North Dakota simply dials the relay number to connect with a CA. The CA will dial the requested number and relay the conversation between the two callers.

Our web site covers all the modern and convenient features offered by Relay North Dakota, including several new and exciting services. Amongst these are Voice Carryover brought to you by VCO Direct, and Internet Relay Service brought to you by www.sprintrelay.com.

Should you have questions, we have answers. If you need more information, feel free to contact us any time.

New to Relay? We'll walk you through a sample call, plus update you on TTY etiquette. We hope you find the site useful, but please let us know other features or information you would like to see available.


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